Disclaimer: Oracle E-Business Suite issues can be complex. Always test solutions in a non-production environment before applying them to production.
Navigate to or use the PO Document Analysis tool.
: Known bugs in specific Oracle versions (e.g., R12) often require patches like PSA RPC Patch 14563642 or referring to Oracle Support Note 1912083.1 . Recommended Troubleshooting Steps APP-PO-14160: Document Action Not Completed Successfully app-po-14160 document action not completed successfully
Run the "Workflow Background Process" for the PO Approval item type. This often pushes "stuck" documents through [2, 3].
Step 3: Run the "Fill Employee Hierarchy" Concurrent Program Disclaimer: Oracle E-Business Suite issues can be complex
If the document is locked by another process or a dead database session:
Search for the Item Type (usually PO Approval for purchase orders or PO Requisition Approval for requisitions) and enter the Document Number as the User Key. : Known bugs in specific Oracle versions (e
: Pending records in the Transaction Status Summary (inventory or receiving) may block control actions.
Ensure all charge accounts associated with the PO lines and distributions are active. Review Action History: Navigate to Tools > View Action History
To avoid encountering APP-PO-14160 in the future:
Oracle has released several fixes for recurring APP-PO-14160 issues: