Once you know your warranty status, act accordingly.
Knowing these details will allow me to guide you toward the most relevant technical documents, replacement workflows, or renewal strategies. Share public link infortrend warranty check
Every Infortrend storage system ships with a base warranty, typically spanning three to five years depending on the specific product family (e.g., EonStor GS, CS, or DS series). This tier covers the repair or replacement of defective components shipped back to an authorized depot. 2. Advanced Parts Replacement Once you know your warranty status, act accordingly
: Damage from improper packaging during shipping, force majeure, or using unauthorized accessories will void the warranty. Removing original vendor labels or serial number stickers also immediately voids coverage. This tier covers the repair or replacement of
As storage arrays approach the end of their initial three-year term, hardware failure risks naturally increase. Infortrend allows organizations to purchase extended warranty packages to match the typical 5-to-7-year life expectancy of enterprise IT equipment. Available Support Escalations
Mission-critical environments can upgrade to 24/7 technical support with a 4-hour on-site response time for parts delivery and field engineer deployment. What to Do If Your Warranty Is Expiring
There is a difference between a warranty expiring and a product reaching EOSL. Once a product hits EOSL, Infortrend will no longer offer technical support, firmware updates, or spare parts under any contract type. Tracking this date tells you precisely when a system must be migrated and decommissioned. Conclusion