Include a photo of the silver sticker on the bottom of the DVR showing the serial number as proof of ownership. Step 4: Import the Return File
A pop-up window will appear. Click the button to save a device initialization file ( DeviceKey.xml ) onto your computer. Step 3: Send the File to Hikvision Support
If you have tried all methods and cannot access the device, you may need to contact the original installer or Hikvision technical support to obtain a reset file.
Select or Verify by QR Code . A QR code will display on the screen. Open the Hik-Connect App on your phone. Go to the More tab and select Reset Device Password . Scan the QR code displayed on the DVR monitor. The app will generate a temporary security code. reset password dvr hikvision ds7208hghif1
This is the fastest and most convenient method if you have previously registered your DVR with the Hik-Connect mobile app.
Look for a tiny push-button labeled "Reset" on the motherboard.
Leo grabbed his laptop and downloaded the Hikvision SADP Tool . He ensured both his laptop and the DVR were on the same network. Include a photo of the silver sticker on
Disconnect the power cable before opening the DVR chassis to avoid electrical shock or damaging the components. Unplug the power supply from the DVR. Unscrew and remove the top metal cover of the chassis.
The Search Active Devices Protocol (SADP) is an official software utility created by Hikvision. It detects Hikvision hardware on your local network and allows you to request a password reset file. Step 1: Download and Install SADP
: Open the Hik-Connect App , go to More > Reset Device Password , and scan the QR code displayed on your monitor. Step 3: Send the File to Hikvision Support
Firmware versions older than V3.4.92 had a known backdoor.
Download and install the SADP tool on a computer connected to the same network as your DVR. Run Tool: Open the software and select the DS-7208HGHI-F1 from the list.
Go to the login interface and click Forgot Password . Select Mode: Choose Verify by Hik-Connect .